Shipping & Return Policy

shipment policy

We strive to deliver your order as quickly as possible. Most orders are processed and shipped within a few days, depending on the destination.

To ensure smooth delivery, please double-check your address and contact details when placing your order. If you notice an error, contact us immediately, and we will do our best to correct it if the package hasn’t been shipped yet.

We work to provide you with a prompt and seamless shopping experience!

Returns and Refund Policy

Thank you for choosing our jewelry. We deeply value your trust and strive to provide you with the best experience possible. Here is our policy for returns and refunds:

Returns are accepted within 14 days of receiving your purchase, except for earrings (hygiene reasons). Items must be unworn, undamaged, and in their original packaging.
Customers are responsible for return shipping costs.
Damaged items are eligible for a refund. Please contact us with photos for assistance.
Custom orders are non-refundable and cannot be returned due to their personalized nature.
We are not responsible for lost packages due to incorrect address details. Please double-check your information, and if there’s an error, email us (Support@jmbardllc.com) immediately to fix it if the order hasn’t shipped.

Thank you for understanding!